RestaurantLicence 2528207

Nutella Ferrero & Nutella Cafe

189 N Michigan Ave, Chicago 60601

Latest verdictConditionalJul 27, 2026 · 2 months ago

Inspections5since May 16, 2025

Fail rate40.0%2 of 5 verdictscitywide 22.4% · above average

City risk ratingHigh riskWhat this kind of business could do if it went wrong — not a grade it earned.

Read the pairs, not the count. A failure is normally followed within days by a re-inspection, and that re-inspection is a second row here. On the timeline below they sit almost on top of each other — one bad day, two marks.

The whole record

Pass20%
Conditional40%
Fail40%

5 inspections from 2025 to 2026 · hover a mark

2026

ConditionalJul 27, 2026Canvass Re-InspectionRisk 1 (High)
1. 3
  Management, food employee and conditional employee; knowledge, responsibilities and reporting
  Still observed no signed employees health policies must provide and maintain.(priority foundation 7-38-010)(citation issued)
2. 37
  Food properly labeled; original container
  3-302.12 : must label food storage containers when food is not in original package with common name.
3. 38
  Insects, rodents, & animals not present
  6-202.15 : observed upper level exit door with a gap along bottom must make tight fitting to prevent insect entry.
4. 44
  Utensils, equipment & linens: properly stored, dried, & handled
  4-903.11 (a;b;d) : must invert multi-use utensils on dish storage shelves.
5. 47
  Food & non-food contact surfaces cleanable, properly designed, constructed & used
  : 4-501.12 : observed discolored cutting boards must repair or replace to be in good repair.
6. 47
  Food & non-food contact surfaces cleanable, properly designed, constructed & used
  4-101.19 : observed crates used for food storage in front prep area must provide adequate shelving units for easily cleanable surfaces.
7. 55
  Physical facilities installed, maintained & clean
  6-501.13 : must clean debris build up from floor under 3- compartment sink and dish machine.
8. 56
  Adequate ventilation & lighting; designated areas used
  6-202.11 : must replace cracked light shield in dish washing area.
9. 58
  Allergen training as required
  : 2-102.13 : observed no food allergen training for food manager must provide and maintain.
ConditionalJul 22, 2026CanvassRisk 1 (High)
1. 3
  Management, food employee and conditional employee; knowledge, responsibilities and reporting
  Observed no signed employees health policies must provide and maintain.(priority foundation 7-38-010)(citation issued)
2. 8
  Hands clean & properly washed
  Observed poor hygienic practies by male dish washer at high temperature dish machine observed him handling dirty and then removing clean dishes from dish machine without washing hands.must wash hands after every possible contamination.(priority 7-38-010)(citation issued)(cos)
3. 10
  Adequate handwashing sinks properly supplied and accessible
  Observed no soap at hand sink in main prep area at both hand washing sinks soap was provided at hand sinks during inspection.must provide and maintain at all times.(priority foundation 7-38-030(c)(cos)(citation issued)
4. 10
  Adequate handwashing sinks properly supplied and accessible
  Observed hand washing sink not accessible in rear dish washing area observed drainline from air conditioner stored down inside of hand sink basin.i removed drainline from sink in order to wash my hands.must have accessible at all times.(consolidated violation priority foundation 7-38-030(c)(cos)
5. 22
  Proper cold holding temperatures
  Observed improper temperatures of tcs foods such as 37.5lbs.waffle batter-63.5f.5lbs.-sweet egg batter-60.4f.50lbs.pancake mix-59.5f.12-gallons-milk-49.5f.20lbs.sliced strawberries-63.3f.12.5mocha-65.0f.28lbs.yogurt-58.8f.37.5lbs.liquid eggs-62.0f.2-gallons-butter milk-57.1f.product was discarded by manager. Must have cold holding foods at 41.0f or below.(priority 7-38-005)(cos)(citation issued)appx.303lbs. $.9,700.
6. 33
  Proper cooling methods used; adequate equipment for temperature control
  Observed improper temperatures of 2- door/2- drawer cold holding unit in front prep area at 59.3f and rear 2- door reach in cooler at 48.4f with tcs foods stored inside.a held for inspection tag has been placed on units.must have cold holding units at 41.0f or below.once repaired email:food@cityofchicago.org.(priority 7-38-005)(cos)9citation issued)
7. 37
  Food properly labeled; original container
  Must label food storage containers when food is not in original package with common name.
8. 38
  Insects, rodents, & animals not present
  Observed upper level exit door with a gap along bottom must make tight fitting to prevent insect entry.
9. 44
  Utensils, equipment & linens: properly stored, dried, & handled
  Must invert multi-use utensils on dish storage shelves.
10. 47
  Food & non-food contact surfaces cleanable, properly designed, constructed & used
  Observed discolored cutting boards must repair or replace to be in good repair.
11. 47
  Food & non-food contact surfaces cleanable, properly designed, constructed & used
  Observed crates used for food storage in front prep area must provide adequate shelving units for easily cleanable surfaces.
12. 55
  Physical facilities installed, maintained & clean
  Must clean debris build up from floor under 3- compartment sink and dish machine.
13. +2 more
PassMay 23, 2025Canvass Re-InspectionRisk 1 (High)
1. 38
  Insects, rodents, & animals not present
  6-202.15: observed opening at base of front entrance door and left corner at base of garage door in parking garage that leads to dumpster. Instructed to seal all outer openings to prevent pest entrance.
2. 51
  Plumbing installed; proper backflow devices
  5-205.15: observed leaking backflow prevention device on rear of coffee machine in prep area. Instructed to repair leaking backflow prevention device on rear of coffee machine in prep area. Observed both faucets leaking at three compartment sink. Instructed to repair leaking faucets at three compartment sink.
3. 55
  Physical facilities installed, maintained & clean
  6-501.11: observed missing grout in between tiles in dishwashing area, rear storage area and front prep area near hoods. Instructed to regrout in between tiles where grout is missing in said areas for ease of cleanability.
4. 57
  All food employees have food handler training
  2-102.13: no proof of food handler training provided for any food handlers. Instructed to provide proof of food handler training for all food handlers.
FailMay 21, 2025Canvass Re-InspectionRisk 1 (High)
1. 38
  Insects, rodents, & animals not present
  6-501.111: observed over 50 rat droppings in storage area utilized by facility in parking garage. Area where rat droppings was observed is used to store single use only items in boxes. Instructed to eliminate rodent activity in facility, remove rat droppings and clean affected area recommended pest control service facility on or after 5/16/2025. Observed approximately 30 small flies in facility. Observed small fly activity in rear storage and front prep area. Instructed to eliminate small fly activity in facility and clean affected areas. Recommended pest control service facility on or after 5/16/2025. Priority foundation violation 7-38-020(a) citation issued.priority foundation violation 7-38-020(a) citation issued.(note: citation issued on 5/16/2025 during canvass inspection)
2. 38
  Insects, rodents, & animals not present
  6-202.15: observed opening at base of front entrance door and left corner at base of garage door in parking garage that leads to dumpster. Instructed to seal all outer openings to prevent pest entrance.
3. 51
  Plumbing installed; proper backflow devices
  5-205.15: observed leaking backflow prevention device on rear of coffee machine in prep area. Instructed to repair leaking backflow prevention device on rear of coffee machine in prep area. Observed both faucets leaking at three compartment sink. Instructed to repair leaking faucets at three compartment sink.
4. 55
  Physical facilities installed, maintained & clean
  6-501.11: observed missing grout in between tiles in dishwashing area, rear storage area and front prep area near hoods. Instructed to regrout in between tiles where grout is missing in said areas for ease of cleanability.
5. 57
  All food employees have food handler training
  2-102.13: no proof of food handler training provided for any food handlers. Instructed to provide proof of food handler training for all food handlers.
FailMay 16, 2025ComplaintRisk 1 (High)
1. 1
  Person in charge present, demonstrates knowledge, and performs duties
  Observed no person in charge with a valid city of Chicago food service sanitation certificate.(note:the individual who is certified is unable to provide identification for inspector verification.)instructed a person in charge with a valid city of Chicago food service sanitation certificate must be on premises during all hours of operation. Priority foundation violation.
2. 2
  City of Chicago food service sanitation certificate
  Observed no person in charge with a valid city of Chicago food service sanitation certificate.(note:the individual who is certified is unable to provide identification for inspector verification.) instructed a person in charge with a valid city of Chicago food service sanitation certificate must be on premises during all hours of operation. Priority foundation violation. 7-38-012 citation issued.
3. 10
  Adequate handwashing sinks properly supplied and accessible
  Observed improper minimum water temperature of 61.2f at handwashing sink in front prep area. Instructed to repair, instructed a handwashing sink shall be equipped to provide water at a temperature of at least 100f through a mixing valve or combination faucet. Priority violation 7-38-030(c)citation issued.
4. 38
  Insects, rodents, & animals not present
  Observed over 50 rat droppings in storage area utilized by facility in parking garage. Area where rat droppings was observed is used to store single use only items in boxes. Instructed to eliminate rodent activity in facility, remove rat droppings and clean affected area recommended pest control service facility on or after 5/16/2025. Observed approximately 30 small flies in facility. Observed small fly activity in rear storage and front prep area. Instructed to eliminate small fly activity in facility and clean affected areas. Recommended pest control service facility on or after 5/16/2025. Priority foundation violation 7-38-020(a) citation issued.priority foundation violation 7-38-020(a) citation issued.
5. 38
  Insects, rodents, & animals not present
  Observed opening at base of front entrance door and left corner at base of garage door in parking garage that leads to dumpster. Instructed to seal all outer openings to prevent pest entrance.
6. 48
  Warewashing facilities: installed, maintained & used; test strips
  Observed no irreversible temperature indicator for measuring surface temperature of utensils and other dishes. Instructed manager to provide. Priority foundation violation 7-38-005 no citation issued.
7. 51
  Plumbing installed; proper backflow devices
  Observed leaking backflow prevention device on rear of coffee machine in prep area. Instructed to repair leaking backflow prevention device on rear of coffee machine in prep area. Observed both faucets leaking at three compartment sink. Instructed to repair leaking faucets at three compartment sink.
8. 55
  Physical facilities installed, maintained & clean
  Observed missing grout in between tiles in dishwashing area, rear storage area and front prep area near hoods. Instructed to regrout in between tiles where grout is missing in said areas for ease of cleanability.
9. 57
  All food employees have food handler training
  No proof of food handler training provided for any food handlers. Instructed to provide proof of food handler training for all food handlers.

Fails sit above the line, passes below. Every inspection the city has published for this licence.

On the street

Apple Maps street-level imagery. Click to look around the block.

What it gets cited for

387×
Insects, rodents, & animals not present
555×
Physical facilities installed, maintained & clean
474×
Food & non-food contact surfaces cleanable, properly designed, constructed & used
103×
Adequate handwashing sinks properly supplied and accessible
513×
Plumbing installed; proper backflow devices
573×
All food employees have food handler training
32×
Management, food employee and conditional employee; knowledge, responsibilities and reporting
372×
Food properly labeled; original container

Counted across every inspection on record here. A code that keeps coming back is the more telling signal.

Source

Published by the Chicago Department of Public Health as Food Inspections, updated weekly. This page shows every row the city holds under licence 2528207 — a business that changed hands may carry history from its predecessor.