Did Potbelly Sandwich Works pass its last health inspection?

Potbelly Sandwich Works at 959 W Diversey Pkwy was inspected on Feb 24, 2026 by the Chicago Department of Public Health and the result was "Pass w/ Conditions". Across 24 inspections on record it has failed 8 times.

What violations were cited at Potbelly Sandwich Works?

The most recent inspection cited 5 violations, beginning with: PROPER HOT HOLDING TEMPERATURES - Comments: NOTED APPROXIMATELY 5 LBS COOKED MEATBALLS IN A HOT HOLDING UNIT AT IMPROPER TEMPERATURES OF 110.7F, 112.4F. ALL DISCARDED. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.

What does "Risk 1 (High)" mean?

Chicago assigns every food establishment a risk category based on how much food handling it does. Risk 1 (High) covers full-service restaurants and is inspected most often; Risk 2 (Medium) and Risk 3 (Low) — such as places serving only pre-packaged food — are inspected less frequently.

Where does this inspection data come from?

The City of Chicago publishes every food-establishment inspection it performs, including the result and the full text of any violations cited. This page reads that dataset directly and updates as the city posts new inspections.

Restaurant inspections / Restaurant

Potbelly Sandwich Works

959 W Diversey Pkwy, Chicago 60614 · Risk 1 (High)

Pass w/ Conditions

Most recent result

Feb 24, 2026

Inspections on record

Times passed

Times failed

Violations cited on Feb 24, 2026

#21PROPER HOT HOLDING TEMPERATURES - Comments: NOTED APPROXIMATELY 5 LBS COOKED MEATBALLS IN A HOT HOLDING UNIT AT IMPROPER TEMPERATURES OF 110.7F, 112.4F. ALL DISCARDED. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.
#22PROPER COLD HOLDING TEMPERATURES - Comments: NOTED THE FOLLOWING TCS FOODS HELD AT IMPROPER COLD HOLDING TEMPERATURES IN TWO COOLERS. SLICED BEEF AT 46.7, HAM AT 44.6F AND CHICKEN SALAD AT 51.6F. ALL TCS FOODS FOUND IN COOLERS DISCARDED. PRIORITY VIOLATION. SEE THE ABOVE VIOLATION #21 FOR CITATION.
#33PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: NOTED TWO PREP LINE ONE DOOR COOLERS UNABLE TO MAINTAIN ADEQUATE TEMPERATURES. ONE COOLER FOUND AT 44.2F WITH BEEF AT 46.7F. THE OTHER COOLER NOTED AT 55.2F WITH CHICKEN SALAD AT 51.6F. BOTH COOLERS TAGGED HELD FOR INSPECTION AND MUST NOT USE UNTIL REPAIRED, MAINTAINS A TEMPERATURE OF 41F OR BELOW AND C.D.P.H CONTACTED FOR RE-INSPECTION AND TAG REMOVAL. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.
#47FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: MUST NOT USE PLASTIC CRATES AS A MEANS OF ELEVATION FOR STORED ITEMS UNDER THE REAR PREP TABLE AND INSIDE THE WALK-IN COOLER.
#55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: WALL AT THE HOT HOLDING UNIT WITH CHIPPING/PEELING PAINT, PLASTER. INSTRUCTED TO REPAIR TO BE SMOOTH AND CLEANABLE.

Inspection history

Date	Type	Result	Risk
Feb 24, 2026	Canvass	Pass w/ Conditions	Risk 1 (High)
May 15, 2025	Canvass Re-Inspection	Pass w/ Conditions	Risk 1 (High)
May 8, 2025	Canvass	Fail	Risk 1 (High)
Jun 3, 2024	Canvass	Pass	Risk 1 (High)
Jun 20, 2023	Complaint Re-Inspection	Pass w/ Conditions	Risk 1 (High)
Jun 12, 2023	Complaint	Fail	Risk 1 (High)
Jan 6, 2022	Canvass	Pass	Risk 1 (High)
Feb 19, 2021	Canvass Re-Inspection	Pass w/ Conditions	Risk 1 (High)
Feb 10, 2021	Canvass	Fail	Risk 1 (High)
Jan 10, 2020	Canvass Re-Inspection	Pass	Risk 1 (High)
Jan 2, 2020	Canvass	Fail	Risk 1 (High)
Jan 17, 2019	Complaint	Pass w/ Conditions	Risk 1 (High)
Mar 1, 2018	Complaint	Pass	Risk 1 (High)
Aug 9, 2017	Canvass	Pass	Risk 1 (High)
Dec 9, 2016	Canvass Re-Inspection	Pass	Risk 1 (High)
Dec 2, 2016	Canvass	Fail	Risk 1 (High)
May 12, 2016	Canvass Re-Inspection	Pass	Risk 1 (High)
May 4, 2016	Canvass	Fail	Risk 1 (High)
Dec 31, 2015	Canvass Re-Inspection	Pass	Risk 1 (High)
Dec 17, 2015	Canvass	Fail	Risk 1 (High)
Oct 23, 2014	Canvass Re-Inspection	Pass	Risk 1 (High)
Oct 16, 2014	Canvass	Fail	Risk 1 (High)
Nov 15, 2013	Canvass	Pass w/ Conditions	Risk 1 (High)
May 11, 2011	Canvass	Pass	Risk 1 (High)

Source

Food Inspectionsupdated weeklyofficial portal ↗

Inspection records are published by the Chicago Department of Public Health. A failed inspection does not necessarily mean an establishment closed — most are re-inspected after correcting violations.

Other inspected places in 60614

Sarpino'S Pizzeria1149 W Diversey Pkwy Chick-Fil-A At Bucktown (Il) Fsr1910 W Fullerton Ave Bufalo Wild Wings2112 N Clybourn Ave Osteria Gilberto1224 W Webster Ave Bufalo Wild Wings2112 N Clybourn Ave Kindercare Learning Centers1733 N Marcey St

Potbelly Sandwich Works — questions

Did Potbelly Sandwich Works pass its last health inspection?: Potbelly Sandwich Works at 959 W Diversey Pkwy was inspected on Feb 24, 2026 by the Chicago Department of Public Health and the result was "Pass w/ Conditions". Across 24 inspections on record it has failed 8 times.
What violations were cited at Potbelly Sandwich Works?: The most recent inspection cited 5 violations, beginning with: PROPER HOT HOLDING TEMPERATURES - Comments: NOTED APPROXIMATELY 5 LBS COOKED MEATBALLS IN A HOT HOLDING UNIT AT IMPROPER TEMPERATURES OF 110.7F, 112.4F. ALL DISCARDED. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.
What does "Risk 1 (High)" mean?: Chicago assigns every food establishment a risk category based on how much food handling it does. Risk 1 (High) covers full-service restaurants and is inspected most often; Risk 2 (Medium) and Risk 3 (Low) — such as places serving only pre-packaged food — are inspected less frequently.
Where does this inspection data come from?: The City of Chicago publishes every food-establishment inspection it performs, including the result and the full text of any violations cited. This page reads that dataset directly and updates as the city posts new inspections.

Search another establishment · Browse all inspections · More about 60614