Did Potbelly Sandwich Works pass its last health inspection?

Potbelly Sandwich Works at 303 W Madison St was inspected on Apr 29, 2026 by the Chicago Department of Public Health and the result was "Pass w/ Conditions". Across 21 inspections on record it has failed 2 times.

What violations were cited at Potbelly Sandwich Works?

The most recent inspection cited 3 violations, beginning with: PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: OBSERVED FRONT SERVICE LINE AREA SMALL LINE COOLER IN POOR REPAIR, INTERNAL AMBIENT AIR TEMPERATURE OF 50.5F AT TIME OF INSPECTION. PERSON-IN-CHARGE AWARE O

What does "Risk 1 (High)" mean?

Chicago assigns every food establishment a risk category based on how much food handling it does. Risk 1 (High) covers full-service restaurants and is inspected most often; Risk 2 (Medium) and Risk 3 (Low) — such as places serving only pre-packaged food — are inspected less frequently.

Where does this inspection data come from?

The City of Chicago publishes every food-establishment inspection it performs, including the result and the full text of any violations cited. This page reads that dataset directly and updates as the city posts new inspections.

Restaurant inspections / Restaurant

Potbelly Sandwich Works

303 W Madison St, Chicago 60606 · Risk 1 (High)

Pass w/ Conditions

Most recent result

Apr 29, 2026

Inspections on record

Times passed

Times failed

Violations cited on Apr 29, 2026

#33PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: OBSERVED FRONT SERVICE LINE AREA SMALL LINE COOLER IN POOR REPAIR, INTERNAL AMBIENT AIR TEMPERATURE OF 50.5F AT TIME OF INSPECTION. PERSON-IN-CHARGE AWARE OF INADEQUATE COLD-HOLDING EQUIPMENT AND TAGGED COOLER WITH SIGNAGE INSTRUCTING STAFF NOT TO USE PRIOR TO INSPECTOR ARRIVAL. TAGGED EQUIPMENT WITH INSTRUCTIONS TO CONTACT CDPH ONCE EQUIPMENT IS REPAIRED OR REPLACED AND PRIOR TO USE. PRIORITY VIOLATION. 7-38-005 NO CITATION ISSUED.
#44UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED - Comments: OBSERVED CLEAN EQUIPMENT STORED DIRECTLY NEXT TO HANDWASHING SINK AT THE WAREWASHING AREA. INSTRUCTED TO RELOCATE CLEAN EQUIPMENT OR PROVIDE BARRIER BETWEEN HANDWASHING SINK BASIN AND CLEAN EQUIPMENT STORAGE TO PREVENT CONTAMINATION AND MAINTAIN ALL CLEAN EQUIPMENT WHERE IT IS NOT AT RISK OF CONTAMINATION FROM SPLASH OR SPILLAGE.
#55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED FLOOR BENEATH SHELVING IN THE WALK-IN COOLER AND REAR DRY STORAGE HALLWAY AREAS TO BE SOILED WITH DRIED FOOD DEBRIS AND OTHER SOILS. INSTRUCTED TO CLEAN FLOORS AND OTHER PHYSICAL FACILITIES AT ADEQUATE FREQUENCY TO PREVENT BUILD UP OF DRIED FOOD DEBRIS AND OTHER SOILS AND MAINTAIN.

Inspection history

Date	Type	Result	Risk
Apr 29, 2026	Canvass	Pass w/ Conditions	Risk 1 (High)
Apr 2, 2025	Canvass	Pass	Risk 1 (High)
Aug 9, 2024	Canvass	Pass	Risk 1 (High)
Aug 7, 2023	Canvass	Pass	Risk 1 (High)
Oct 24, 2022	Canvass Re-Inspection	Pass	Risk 1 (High)
Oct 7, 2022	Canvass Re-Inspection	Fail	Risk 1 (High)
Oct 4, 2022	Canvass	Fail	Risk 1 (High)
Jan 11, 2021	Canvass	Pass	Risk 1 (High)
Apr 9, 2020	Canvass	Pass	Risk 1 (High)
Nov 1, 2019	Canvass	Pass w/ Conditions	Risk 1 (High)
Feb 16, 2018	Canvass	Pass	Risk 1 (High)
Jun 23, 2017	Canvass	Pass	Risk 1 (High)
Oct 25, 2016	Canvass	Pass	Risk 1 (High)
Mar 15, 2016	Canvass	Pass	Risk 1 (High)
Apr 24, 2015	Canvass	Pass	Risk 1 (High)
May 15, 2014	Canvass	Pass	Risk 1 (High)
Aug 5, 2013	Canvass	Pass	Risk 1 (High)
Jun 23, 2011	Short Form Complaint	Pass	Risk 1 (High)
Jun 16, 2011	Canvass	Pass	Risk 1 (High)
Nov 5, 2010	Short Form Complaint	Pass	Risk 1 (High)
Sep 29, 2010	Canvass	Pass	Risk 1 (High)

Source

Food Inspectionsupdated weeklyofficial portal ↗

Inspection records are published by the Chicago Department of Public Health. A failed inspection does not necessarily mean an establishment closed — most are re-inspected after correcting violations.

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Potbelly Sandwich Works — questions

Did Potbelly Sandwich Works pass its last health inspection?: Potbelly Sandwich Works at 303 W Madison St was inspected on Apr 29, 2026 by the Chicago Department of Public Health and the result was "Pass w/ Conditions". Across 21 inspections on record it has failed 2 times.
What violations were cited at Potbelly Sandwich Works?: The most recent inspection cited 3 violations, beginning with: PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: OBSERVED FRONT SERVICE LINE AREA SMALL LINE COOLER IN POOR REPAIR, INTERNAL AMBIENT AIR TEMPERATURE OF 50.5F AT TIME OF INSPECTION. PERSON-IN-CHARGE AWARE O
What does "Risk 1 (High)" mean?: Chicago assigns every food establishment a risk category based on how much food handling it does. Risk 1 (High) covers full-service restaurants and is inspected most often; Risk 2 (Medium) and Risk 3 (Low) — such as places serving only pre-packaged food — are inspected less frequently.
Where does this inspection data come from?: The City of Chicago publishes every food-establishment inspection it performs, including the result and the full text of any violations cited. This page reads that dataset directly and updates as the city posts new inspections.

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