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Restaurant inspections / Restaurant

Potbelly Sandwich Works Llc

277 E Ontario St, Chicago 60611 · Risk 1 (High)

Pass w/ Conditions

Most recent result

Dec 31, 2025

20

Inspections on record

13

Times passed

3

Times failed

Violations cited on Dec 31, 2025

  1. #2CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: OBSERVED NO CERTIFIED FOOD MANAGER ON SITE THROUGHOUT INSPECTION. CERTIFIED FOOD MANAGER SHOWED UP SHORTLY AFTER INSPECTION BEGAN, HOWEVER CERTIFIED FOOD MANAGER LEFT BEFORE CONCLUSION OF INSPECTION. INSTRUCTED MANAGER TO ENSURE A CERTIFIED FOOD MANAGER IS ON SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-012 CITATION ISSUED.
  2. #10ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED HAND WASHING SINK IN REAR PREP BLOCKED BY GIANT DISH. INSTRUCTED MANAGER TO ENSURE HAND WASHING SINK IS ACCESSIBLE AT ALL TIMES. EMPLOYEE REMOVED DISH. PRIORITY FOUNDATION VIOLATION 7-38-030(C) CITATION ISSUED.
  3. #55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED BROKEN TILES ON WALL UNDERNEATH REAR HAND WASHING SINK. INSTRUCTED MANAGER TO REPAIR.

Inspection history

DateTypeResultRisk
Dec 31, 2025CanvassPass w/ ConditionsRisk 1 (High)
Dec 3, 2024CanvassPass w/ ConditionsRisk 1 (High)
Mar 26, 2024CanvassPass w/ ConditionsRisk 1 (High)
Apr 26, 2023CanvassPassRisk 1 (High)
Jan 21, 2022CanvassPassRisk 1 (High)
May 20, 2021CanvassPassRisk 1 (High)
Apr 8, 2020CanvassPassRisk 1 (High)
Oct 8, 2019ComplaintPassRisk 1 (High)
Jan 22, 2019CanvassPassRisk 1 (High)
Jan 26, 2018CanvassPassRisk 1 (High)
Jan 23, 2017Canvass Re-InspectionPassRisk 1 (High)
Jan 13, 2017CanvassFailRisk 1 (High)
Jan 13, 2016CanvassPassRisk 1 (High)
Feb 18, 2015Canvass Re-InspectionPassRisk 1 (High)
Feb 9, 2015CanvassFailRisk 1 (High)
May 2, 2014CanvassPassRisk 1 (High)
Aug 13, 2013Canvass Re-InspectionPass w/ ConditionsRisk 1 (High)
Aug 1, 2013CanvassFailRisk 1 (High)
Jun 12, 2012CanvassPassRisk 1 (High)
Jul 11, 2011CanvassPassRisk 1 (High)

Source

Inspection records are published by the Chicago Department of Public Health. A failed inspection does not necessarily mean an establishment closed — most are re-inspected after correcting violations.

Other inspected places in 60611

Nomi800 N Michigan AveSuitsupply945 N Rush StD4 Irish Pub & Cafe345 E Ohio StThe Westin Michigan Avenue909 N Michigan AveStar Of Siam11 E Illinois StPanera Bread #70401 E Erie St

Potbelly Sandwich Works Llc — questions

Did Potbelly Sandwich Works Llc pass its last health inspection?
Potbelly Sandwich Works Llc at 277 E Ontario St was inspected on Dec 31, 2025 by the Chicago Department of Public Health and the result was "Pass w/ Conditions". Across 20 inspections on record it has failed 3 times.
What violations were cited at Potbelly Sandwich Works Llc?
The most recent inspection cited 3 violations, beginning with: CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: OBSERVED NO CERTIFIED FOOD MANAGER ON SITE THROUGHOUT INSPECTION. CERTIFIED FOOD MANAGER SHOWED UP SHORTLY AFTER INSPECTION BEGAN, HOWEVER CERTIFIED FOOD MANAGER LEFT BEFORE CO
What does "Risk 1 (High)" mean?
Chicago assigns every food establishment a risk category based on how much food handling it does. Risk 1 (High) covers full-service restaurants and is inspected most often; Risk 2 (Medium) and Risk 3 (Low) — such as places serving only pre-packaged food — are inspected less frequently.
Where does this inspection data come from?
The City of Chicago publishes every food-establishment inspection it performs, including the result and the full text of any violations cited. This page reads that dataset directly and updates as the city posts new inspections.

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