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All 311 request types / Chicago 311

Graffiti Removal Request

How to report it, who handles it, and how often Chicagoans actually file it — from the city's 311 Service Requests dataset. These requests are handled by Streets and Sanitation.

685,412

Requests all time

Excludes records the city flagged as duplicates

8,111

Filed in the last 30 days

up 16% vs the previous 30 days

2,020

Currently open

Status has not been set to Completed or Canceled

681,042

Completed all time

99% of all requests

Requests filed, last 12 months

Monthly totals, Sep 2025 – Aug 2026. Peak: 9,127.

How to report this

  • Online at 311.chicago.gov
  • By calling 311 (or 312-744-5000 from outside Chicago)
  • Through the CHI311 mobile app

Whichever way you file, you get a service request number you can use to check status — and the request becomes a public record. That public record is exactly what this page is showing you.

Wards filing the most

  1. Ward 1443,151
  2. Ward 1241,868
  3. Ward 140,554
  4. Ward 2537,851
  5. Ward 2730,412
  6. Ward 3229,286
  7. Ward 4225,825
  8. Ward 4723,880
  9. Ward 1123,821
  10. Ward 3522,997

Community areas filing the most

  1. West Town56,945
  2. Logan Square42,949
  3. South Lawndale32,333
  4. Lower West Side31,657
  5. Brighton Park30,284
  6. Near West Side28,804
  7. Lake View24,060
  8. Gage Park23,864
  9. Loop21,537
  10. Avondale21,364

How these requests come in

  1. Mass Entry275,795
  2. Mobile Device147,128
  3. Internet135,902
  4. Phone Call89,217
  5. Alderman's Office22,914
  6. Salesforce Mobile App7,364
  7. spot-open311-SeeClickFix3,249
  8. City Department2,253

Common questions

How do I file a "Graffiti Removal Request" request with Chicago 311?
Three ways, all of which create the same public record: online at 311.chicago.gov, by calling 311 from inside the city (or 312-744-5000 from outside it), or through the CHI311 mobile app. Give the exact address or nearest intersection — requests without a usable location are the ones that stall. Requests of this type are routed to Streets and Sanitation.
How many "Graffiti Removal Request" requests does Chicago get?
685,412 have been filed in total, excluding duplicates the city flagged. 8,111 came in over the last 30 days, up 16% versus the previous 30 days.
How long does a "Graffiti Removal Request" request take to close?
The city does not publish a target response time for this request type, and this page does not estimate one. What the data does show: 99% of all "Graffiti Removal Request" requests are marked Completed and 0% are still Open. The rest were canceled — usually duplicates or requests that turned out to be someone else's jurisdiction.
Is my 311 request public?
Yes. Every service request becomes a public record in the city's open data portal, including the type, status, the street address (block level), the ward, and the dates it was opened and closed. That is exactly what this page is built from. Your name and phone number are not published.

Go deeper

Related

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Source

Counts exclude records the city flagged as duplicates. Figures are recomputed from the source data at least hourly.