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All 311 request types / Chicago 311

Recycling Pick Up

How to report it, who handles it, and how often Chicagoans actually file it — from the city's 311 Service Requests dataset. These requests are handled by Streets and Sanitation.

48,052

Requests all time

Excludes records the city flagged as duplicates

504

Filed in the last 30 days

down 25% vs the previous 30 days

154

Currently open

Status has not been set to Completed or Canceled

47,892

Completed all time

100% of all requests

Requests filed, last 12 months

Monthly totals, Sep 2025 – Aug 2026. Peak: 778.

How to report this

  • Online at 311.chicago.gov
  • By calling 311 (or 312-744-5000 from outside Chicago)
  • Through the CHI311 mobile app

Whichever way you file, you get a service request number you can use to check status — and the request becomes a public record. That public record is exactly what this page is showing you.

Wards filing the most

  1. Ward 192,763
  2. Ward 92,239
  3. Ward 212,015
  4. Ward 11,840
  5. Ward 81,791
  6. Ward 71,678
  7. Ward 61,547
  8. Ward 341,543
  9. Ward 391,392
  10. Ward 411,365

Community areas filing the most

  1. West Town2,596
  2. Roseland1,823
  3. Logan Square1,805
  4. Irving Park1,554
  5. Austin1,482
  6. Auburn Gresham1,414
  7. South Shore1,295
  8. West Pullman1,286
  9. Portage Park1,199
  10. Norwood Park1,136

How these requests come in

  1. Phone Call27,097
  2. Internet7,952
  3. Mobile Device7,104
  4. Alderman's Office4,916
  5. Mass Entry677
  6. Salesforce Mobile App177
  7. E-Mail68
  8. spot-open311-Chicago+Works27

Common questions

How do I file a "Recycling Pick Up" request with Chicago 311?
Three ways, all of which create the same public record: online at 311.chicago.gov, by calling 311 from inside the city (or 312-744-5000 from outside it), or through the CHI311 mobile app. Give the exact address or nearest intersection — requests without a usable location are the ones that stall. Requests of this type are routed to Streets and Sanitation.
How many "Recycling Pick Up" requests does Chicago get?
48,052 have been filed in total, excluding duplicates the city flagged. 504 came in over the last 30 days, down 25% versus the previous 30 days.
How long does a "Recycling Pick Up" request take to close?
The city does not publish a target response time for this request type, and this page does not estimate one. What the data does show: 100% of all "Recycling Pick Up" requests are marked Completed and 0% are still Open. The rest were canceled — usually duplicates or requests that turned out to be someone else's jurisdiction.
Is my 311 request public?
Yes. Every service request becomes a public record in the city's open data portal, including the type, status, the street address (block level), the ward, and the dates it was opened and closed. That is exactly what this page is built from. Your name and phone number are not published.

Go deeper

Related

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Source

Counts exclude records the city flagged as duplicates. Figures are recomputed from the source data at least hourly.