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All 311 request types / Chicago 311

Sewer Cleaning Inspection Request

How to report it, who handles it, and how often Chicagoans actually file it — from the city's 311 Service Requests dataset. These requests are handled by DWM - Department of Water Management.

74,737

Requests all time

Excludes records the city flagged as duplicates

1,136

Filed in the last 30 days

down 2% vs the previous 30 days

2,956

Currently open

Status has not been set to Completed or Canceled

64,061

Completed all time

86% of all requests

Requests filed, last 12 months

Monthly totals, Sep 2025 – Aug 2026. Peak: 1,565.

How to report this

  • Online at 311.chicago.gov
  • By calling 311 (or 312-744-5000 from outside Chicago)
  • Through the CHI311 mobile app

Whichever way you file, you get a service request number you can use to check status — and the request becomes a public record. That public record is exactly what this page is showing you.

Wards filing the most

  1. Ward 213,164
  2. Ward 72,955
  3. Ward 192,517
  4. Ward 82,440
  5. Ward 132,177
  6. Ward 92,154
  7. Ward 452,087
  8. Ward 102,054
  9. Ward 182,033
  10. Ward 232,013

Community areas filing the most

  1. Austin2,706
  2. West Town2,177
  3. Portage Park1,964
  4. West Ridge1,960
  5. Auburn Gresham1,957
  6. Roseland1,910
  7. Logan Square1,870
  8. South Shore1,839
  9. Belmont Cragin1,798
  10. Lake View1,695

How these requests come in

  1. Phone Call36,442
  2. Alderman's Office14,834
  3. Internet10,377
  4. Mobile Device6,362
  5. DWM5,803
  6. Salesforce Mobile App511
  7. spot-open311-SeeClickFix100
  8. spot-open311-Chicago+Works98

Common questions

How do I file a "Sewer Cleaning Inspection Request" request with Chicago 311?
Three ways, all of which create the same public record: online at 311.chicago.gov, by calling 311 from inside the city (or 312-744-5000 from outside it), or through the CHI311 mobile app. Give the exact address or nearest intersection — requests without a usable location are the ones that stall. Requests of this type are routed to DWM - Department of Water Management.
How many "Sewer Cleaning Inspection Request" requests does Chicago get?
74,737 have been filed in total, excluding duplicates the city flagged. 1,136 came in over the last 30 days, down 2% versus the previous 30 days.
How long does a "Sewer Cleaning Inspection Request" request take to close?
The city does not publish a target response time for this request type, and this page does not estimate one. What the data does show: 86% of all "Sewer Cleaning Inspection Request" requests are marked Completed and 4% are still Open. The rest were canceled — usually duplicates or requests that turned out to be someone else's jurisdiction.
Is my 311 request public?
Yes. Every service request becomes a public record in the city's open data portal, including the type, status, the street address (block level), the ward, and the dates it was opened and closed. That is exactly what this page is built from. Your name and phone number are not published.

Go deeper

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Source

Counts exclude records the city flagged as duplicates. Figures are recomputed from the source data at least hourly.