All 311 request types / Chicago 311

Shared Cost Sidewalk Program Request

How to report it, who handles it, and how often Chicagoans actually file it — from the city's 311 Service Requests dataset. These requests are handled by CDOT - Department of Transportation.

15,166

Requests all time

Excludes records the city flagged as duplicates

0

Filed in the last 30 days

6,316

Currently open

Status has not been set to Completed or Canceled

8,787

Completed all time

58% of all requests

Requests filed, last 12 months

Monthly totals, Sep 2025Aug 2026. Peak: 1,902.

How to report this

  • Online at 311.chicago.gov
  • By calling 311 (or 312-744-5000 from outside Chicago)
  • Through the CHI311 mobile app

Whichever way you file, you get a service request number you can use to check status — and the request becomes a public record. That public record is exactly what this page is showing you.

How these requests come in

  1. Internet6,654
  2. Phone Call5,708
  3. Alderman's Office1,886
  4. Mobile Device886
  5. spot-open311-Chicago+Works15
  6. City Department10
  7. E-Mail4
  8. Walk-in1

Common questions

How do I file a "Shared Cost Sidewalk Program Request" request with Chicago 311?
Three ways, all of which create the same public record: online at 311.chicago.gov, by calling 311 from inside the city (or 312-744-5000 from outside it), or through the CHI311 mobile app. Give the exact address or nearest intersection — requests without a usable location are the ones that stall. Requests of this type are routed to CDOT - Department of Transportation.
How many "Shared Cost Sidewalk Program Request" requests does Chicago get?
15,166 have been filed in total, excluding duplicates the city flagged. 0 came in over the last 30 days.
How long does a "Shared Cost Sidewalk Program Request" request take to close?
The city does not publish a target response time for this request type, and this page does not estimate one. What the data does show: 58% of all "Shared Cost Sidewalk Program Request" requests are marked Completed and 42% are still Open. The rest were canceled — usually duplicates or requests that turned out to be someone else's jurisdiction.
Is my 311 request public?
Yes. Every service request becomes a public record in the city's open data portal, including the type, status, the street address (block level), the ward, and the dates it was opened and closed. That is exactly what this page is built from. Your name and phone number are not published.

Go deeper

Related

Source

Counts exclude records the city flagged as duplicates. Figures are recomputed from the source data at least hourly.