All 311 request types / Chicago 311
Shared Cost Sidewalk Program Request
How to report it, who handles it, and how often Chicagoans actually file it — from the city's 311 Service Requests dataset. These requests are handled by CDOT - Department of Transportation.
15,166
Requests all time
Excludes records the city flagged as duplicates
0
Filed in the last 30 days
6,316
Currently open
Status has not been set to Completed or Canceled
8,787
Completed all time
58% of all requests
Requests filed, last 12 months
Monthly totals, Sep 2025 – Aug 2026. Peak: 1,902.
How to report this
- Online at 311.chicago.gov
- By calling 311 (or 312-744-5000 from outside Chicago)
- Through the CHI311 mobile app
Whichever way you file, you get a service request number you can use to check status — and the request becomes a public record. That public record is exactly what this page is showing you.
Wards filing the most
Community areas filing the most
- Norwood Park857
- Portage Park730
- Jefferson Park681
- West Ridge641
- Beverly596
- Forest Glen539
- Dunning472
- Mount Greenwood471
- Roseland469
- Washington Heights459
How these requests come in
- Internet6,654
- Phone Call5,708
- Alderman's Office1,886
- Mobile Device886
- spot-open311-Chicago+Works15
- City Department10
- E-Mail4
- Walk-in1
Common questions
- How do I file a "Shared Cost Sidewalk Program Request" request with Chicago 311?
- Three ways, all of which create the same public record: online at 311.chicago.gov, by calling 311 from inside the city (or 312-744-5000 from outside it), or through the CHI311 mobile app. Give the exact address or nearest intersection — requests without a usable location are the ones that stall. Requests of this type are routed to CDOT - Department of Transportation.
- How many "Shared Cost Sidewalk Program Request" requests does Chicago get?
- 15,166 have been filed in total, excluding duplicates the city flagged. 0 came in over the last 30 days.
- How long does a "Shared Cost Sidewalk Program Request" request take to close?
- The city does not publish a target response time for this request type, and this page does not estimate one. What the data does show: 58% of all "Shared Cost Sidewalk Program Request" requests are marked Completed and 42% are still Open. The rest were canceled — usually duplicates or requests that turned out to be someone else's jurisdiction.
- Is my 311 request public?
- Yes. Every service request becomes a public record in the city's open data portal, including the type, status, the street address (block level), the ward, and the dates it was opened and closed. That is exactly what this page is built from. Your name and phone number are not published.
Go deeper
Related
Source
- 311 Service Requestsupdated near real-timeofficial portal ↗
Counts exclude records the city flagged as duplicates. Figures are recomputed from the source data at least hourly.