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All 311 request types / Chicago 311

Stray Animal Complaint

How to report it, who handles it, and how often Chicagoans actually file it — from the city's 311 Service Requests dataset. These requests are handled by Animal Care and Control.

77,845

Requests all time

Excludes records the city flagged as duplicates

863

Filed in the last 30 days

up 14% vs the previous 30 days

475

Currently open

Status has not been set to Completed or Canceled

46,943

Completed all time

60% of all requests

Requests filed, last 12 months

Monthly totals, Sep 2025 – Aug 2026. Peak: 1,074.

How to report this

  • Online at 311.chicago.gov
  • By calling 311 (or 312-744-5000 from outside Chicago)
  • Through the CHI311 mobile app

Whichever way you file, you get a service request number you can use to check status — and the request becomes a public record. That public record is exactly what this page is showing you.

Wards filing the most

  1. Ward 214,504
  2. Ward 94,410
  3. Ward 73,819
  4. Ward 163,773
  5. Ward 83,730
  6. Ward 173,664
  7. Ward 63,548
  8. Ward 102,774
  9. Ward 202,761
  10. Ward 182,624

Community areas filing the most

  1. Austin4,172
  2. Roseland3,353
  3. Auburn Gresham3,276
  4. Chicago Lawn2,873
  5. South Shore2,788
  6. West Englewood2,749
  7. West Pullman2,484
  8. Greater Grand Crossing2,430
  9. Englewood2,267
  10. South Chicago2,174

How these requests come in

  1. Phone Call69,089
  2. Internet4,876
  3. Mobile Device3,337
  4. Alderman's Office323
  5. Salesforce Mobile App79
  6. spot-open311-Chicago+Works54
  7. Chicago Police Department43
  8. E-Mail15

Common questions

How do I file a "Stray Animal Complaint" request with Chicago 311?
Three ways, all of which create the same public record: online at 311.chicago.gov, by calling 311 from inside the city (or 312-744-5000 from outside it), or through the CHI311 mobile app. Give the exact address or nearest intersection — requests without a usable location are the ones that stall. Requests of this type are routed to Animal Care and Control.
How many "Stray Animal Complaint" requests does Chicago get?
77,845 have been filed in total, excluding duplicates the city flagged. 863 came in over the last 30 days, up 14% versus the previous 30 days.
How long does a "Stray Animal Complaint" request take to close?
The city does not publish a target response time for this request type, and this page does not estimate one. What the data does show: 60% of all "Stray Animal Complaint" requests are marked Completed and 1% are still Open. The rest were canceled — usually duplicates or requests that turned out to be someone else's jurisdiction.
Is my 311 request public?
Yes. Every service request becomes a public record in the city's open data portal, including the type, status, the street address (block level), the ward, and the dates it was opened and closed. That is exactly what this page is built from. Your name and phone number are not published.

Go deeper

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Source

Counts exclude records the city flagged as duplicates. Figures are recomputed from the source data at least hourly.