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All 311 request types / Chicago 311

Pet Wellness Check Request

How to report it, who handles it, and how often Chicagoans actually file it — from the city's 311 Service Requests dataset. These requests are handled by Animal Care and Control.

22,765

Requests all time

Excludes records the city flagged as duplicates

279

Filed in the last 30 days

up 3% vs the previous 30 days

612

Currently open

Status has not been set to Completed or Canceled

18,935

Completed all time

83% of all requests

Requests filed, last 12 months

Monthly totals, Sep 2025 – Aug 2026. Peak: 480.

How to report this

  • Online at 311.chicago.gov
  • By calling 311 (or 312-744-5000 from outside Chicago)
  • Through the CHI311 mobile app

Whichever way you file, you get a service request number you can use to check status — and the request becomes a public record. That public record is exactly what this page is showing you.

Wards filing the most

  1. Ward 16942
  2. Ward 9837
  3. Ward 17785
  4. Ward 10776
  5. Ward 15764
  6. Ward 7751
  7. Ward 21717
  8. Ward 26691
  9. Ward 22690
  10. Ward 37671

Community areas filing the most

  1. Austin897
  2. South Lawndale852
  3. Humboldt Park843
  4. Chicago Lawn817
  5. New City753
  6. Belmont Cragin645
  7. West Town631
  8. Roseland605
  9. South Shore605
  10. West Pullman593

How these requests come in

  1. Phone Call15,664
  2. Internet4,098
  3. Mobile Device2,393
  4. Alderman's Office481
  5. Salesforce Mobile App30
  6. spot-open311-Chicago+Works29
  7. Chicago Police Department29
  8. Generated In House18

Common questions

How do I file a "Pet Wellness Check Request" request with Chicago 311?
Three ways, all of which create the same public record: online at 311.chicago.gov, by calling 311 from inside the city (or 312-744-5000 from outside it), or through the CHI311 mobile app. Give the exact address or nearest intersection — requests without a usable location are the ones that stall. Requests of this type are routed to Animal Care and Control.
How many "Pet Wellness Check Request" requests does Chicago get?
22,765 have been filed in total, excluding duplicates the city flagged. 279 came in over the last 30 days, up 3% versus the previous 30 days.
How long does a "Pet Wellness Check Request" request take to close?
The city does not publish a target response time for this request type, and this page does not estimate one. What the data does show: 83% of all "Pet Wellness Check Request" requests are marked Completed and 3% are still Open. The rest were canceled — usually duplicates or requests that turned out to be someone else's jurisdiction.
Is my 311 request public?
Yes. Every service request becomes a public record in the city's open data portal, including the type, status, the street address (block level), the ward, and the dates it was opened and closed. That is exactly what this page is built from. Your name and phone number are not published.

Go deeper

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Source

Counts exclude records the city flagged as duplicates. Figures are recomputed from the source data at least hourly.